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Customer Reviews
FAQ
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Registering an account is easy. Go to the top right hand corner, you will see an icon of a person.
Click on it and all you will need is a email address and a contact telephone number.
You’ll also be asked to create a unique password to keep your account safe. Make sure it's memorable.
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We deliver nationwide in South Africa within 1 to 5 business days.
Shipping rates can vary depending on your region in South Africa and are calculated at checkout.
The details will be provided in your confirmation email.
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We offer easy ways to pay online with safe and secure SSL-encrypted online payment methods at checkout.
We accept payments from MobiCred, Instant EFT, Visa, MasterCard, American Express, Diners Club, M-Pesa, MTN Mobile Money, Ozow, SnapScan, Zapper and normal EFT with our banking details.
Alternatively, you can come to our head office to pay in-store via our Yoco card facility or in cash.
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1) Leave A Review
Once you received your order we will send you an email within 7-10 days to leave us a review to earn a 10% off voucher.
2) QR Code
Once you have successfully placed an order with us. On your delivery parcel, you may receive a sticker with a QR code. Scan it with your smartphone and follow the steps.3) Redeeming
Very simple, make sure you sign-up on Eco Lifestyle. Then add all your desired items to your cart. Then at checkout type in your unique code where it says "discount code". It is that easy!
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A refund request can be submitted within a 14-days after the purchase is made. Thereafter, we cannot be liable.
- Unopended Order
In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund (less delivery fee).
- Opended Order
In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund of 10% of order value.
- Damaged Order
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.
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All our products are subject to quality control. Our warranty provides a guarantee against manufacturer defects.
The warranty covers any manufacturing, design, or material defect. Please notify us within 14 days of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
Pre-order products means you are ordering a product that are currently not at our distribution centre in Cape Town.
We import from different countries around the globe including the Netherlands, Poland, Italy, India and Vietnam.
It may take up to 4 months to arrive, we will indicate the estimated date of arrival on each product page. For ordering early, we offer a free eco-friendly gift with your order.
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Yes, we do.
You may order all the items sold on our online store at wholesale prices. We are also, able to source similar items for you.
Please contact us for more information: info@eco-lifestylre.co.za
Our Story, Our Promise
We create durable, long lasting quality products with materials that will hold up on any adventure.